1. Who We Are
Utah Healthcare Agency (“we,” “us,” or “our”) is a licensed health insurance agency that helps individuals, families, and businesses explore and enroll in health coverage options through the Marketplace, Medicare, and private carriers.
We respect your privacy and are committed to protecting your personal information.
2. Information We Collect
We collect information that you voluntarily provide when using our website, completing a quote form, or contacting us. This may include:
Personal Information: Name, phone number, email address, and ZIP code.
Business Information: Company name, number of employees, and other details needed to prepare group health quotes.
Census Data (if uploaded): Employee names, birth dates, ZIP codes, and dependent details for the purpose of obtaining accurate group insurance quotes.
Technical Data: Browser type, IP address, and website usage data collected through cookies or analytics tools.
3. How We Use Your Information
We use the information you provide to:
Prepare and deliver insurance quotes and plan recommendations.
Communicate with you via phone, email, or text regarding your insurance options.
Submit quote requests to licensed insurance carriers or underwriters.
Improve our services and website experience.
Comply with legal, regulatory, and licensing requirements.
We do not sell or rent your personal information to third parties.
4. How We Share Information
We may share limited information with:
Licensed insurance carriers and general agencies for the purpose of obtaining quotes or enrolling coverage.
Third-party service providers who assist with website hosting, analytics, or communication tools (e.g., Go High Level).
All vendors are required to protect your data and use it only for authorized purposes.
We do not share data with marketers, lead buyers, or unrelated third parties.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Census data and other uploaded files are stored securely and used only for quoting purposes.
6. HIPAA Notice
While Utah Healthcare Agency is not a covered entity under HIPAA, we handle all personal and health-related data consistent with HIPAA standards of confidentiality. Any medical information shared for the purpose of obtaining quotes will be used solely for that purpose.
7. Your Communication Consent
By submitting a form, you consent to being contacted by Utah Healthcare Agency and its licensed agents via phone, text message, or email for insurance-related purposes. Message and data rates may apply.
You may opt out at any time by replying STOP to text messages or following unsubscribe links in emails.
8. Your Rights
You may:
Request to review, correct, or delete your personal data.
Withdraw consent for communications at any time.
Ask for a copy of any data you’ve submitted to us.
To make a request, contact us at advisor@utahhealthcareagency.com.
9. Cookies and Tracking
Our website may use cookies to analyze traffic, improve functionality, and personalize your experience. You can disable cookies in your browser settings if you prefer.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us.